Privacy Policy
Solely Zoe Lane
Last Updated: October 23, 2026
Solely Zoe Lane respects your privacy and is committed to handling your personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, purchase our products, or communicate with us.
1. Information We Collect
Depending on how you interact with our website, we may collect:
Name and contact information
Billing and shipping addresses
Email address and telephone number
Purchase history and order details
Product preferences and customer service communications
Device, browser, and website usage information
Information collected through cookies and similar technologies
Payment information is processed through our authorized payment service providers. We do not ordinarily receive or store complete payment card numbers.
2. How We Use Your Information
We use personal information as necessary to:
Process and fulfill purchases
Communicate order confirmations and shipping updates
Respond to customer inquiries
Resolve order issues, refunds, or disputes
Maintain and improve our website and services
Prevent fraud and unauthorized activity
Comply with applicable legal and tax obligations
Send promotional communications where permitted by law and consistent with your choices
3. Third-Party Service Providers
Our website and online Boutique operate using third-party services, including Squarespace and Printify.
We may share information necessary to complete purchases with:
Website hosting and e-commerce providers
Payment processors
Print-on-demand production partners
Shipping and delivery providers
Customer communication and support services
Analytics or marketing providers, where enabled
These providers may process personal information according to their respective privacy practices and contractual obligations.
We do not sell personal information for money. Certain advertising or analytics practices, if enabled, may be treated as sharing or selling under applicable privacy laws.
4. Cookies & Website Analytics
Our website may use cookies and similar technologies to support essential website functionality, remember preferences, understand website performance, and provide optional marketing features.
Where required, visitors will be provided with appropriate cookie notices and choices.
You may also manage certain cookies through your browser settings.
5. Email Communications
Customers may receive transactional communications related to their purchases.
Marketing communications, where offered, will be sent in accordance with applicable law and your preferences.
You may unsubscribe from promotional emails using the unsubscribe link provided in those messages.
6. Data Security
We use reasonable administrative and technical measures, together with our service providers, to help protect personal information.
However, no electronic transmission or storage system can be guaranteed completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and comply with applicable legal requirements.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
8. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.
You may also have rights relating to marketing preferences, data portability, or certain uses of your information.
To submit a privacy request, contact us using the information below. We may need to verify your identity before fulfilling certain requests.
9. International Customers
Because Solely Zoe Lane offers products internationally, personal information may be processed in countries outside your place of residence.
Where required by law, appropriate safeguards will be used for international transfers of personal information.
10. Children’s Privacy
Our website is not intended to knowingly collect personal information directly from children under the age of 13.
If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to address it.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, services, or legal obligations.
Updates will be posted on this page with a revised effective date.
12. Contact Information
For privacy questions or requests, please contact:
Solely Zoe Lane
Website: solelyzoelane.com
Email: info@solelyzoelane.com