Shipping Policy

Solely Zoe Lane

Last Updated: October 23, 2026

At Solely Zoe Lane, we believe thoughtful design deserves thoughtful delivery. Every order is prepared with care, and we strive to provide a seamless shopping experience from purchase to arrival.

Order Processing

Many of our products are created specifically for you through our trusted print-on-demand production partners.

Because items are made to order, production time is required before shipment.

Processing times vary depending on the product, availability, and production facility. Estimated delivery dates are not guaranteed.

Worldwide Shipping

Solely Zoe Lane offers complimentary standard shipping to eligible destinations worldwide.

Shipping availability may vary depending on the product, production partner, and destination.

If an item cannot be delivered to your location, we will contact you to discuss available options or arrange a refund for the unavailable item.

Shipping & Delivery Times

Delivery times vary based on destination, carrier, customs processing, and production location.

Any delivery estimates displayed during checkout are estimates rather than guaranteed arrival dates.

International orders may require additional transit time.

Order Tracking

When tracking information becomes available, it will be provided through your shipping confirmation email or other available order communication.

Some shipments may have limited tracking updates depending on the carrier and destination.

Multiple Shipments

Products may be manufactured by different production partners.

If your order contains multiple items, they may arrive in separate packages and on different dates at no additional standard shipping charge to you.

International Customs & Duties

International shipments may be subject to import duties, customs charges, taxes, or other fees imposed by the destination country.

Unless expressly stated otherwise at checkout, these charges are the customer’s responsibility and are not included in our complimentary shipping offer.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

If you notice an error, please contact us immediately. Address changes cannot be guaranteed once an order enters production or shipment.

Additional costs resulting from incorrect information may be the customer’s responsibility where permitted by law.

Delayed, Lost, or Missing Packages

If your order is delayed or appears lost, please contact us so we can review the shipment with our production or shipping partners.

We will work toward an appropriate resolution based on the circumstances, tracking information, and applicable consumer protection laws.

Contact

For shipping questions or assistance, please contact:

Solely Zoe Lane

Website: solelyzoelane.com

Email: info@solelyzoelane.com